5
GENERAL INFORMATION
6 720 802 048 (2013/05)
2 GENERAL INFORMATION
SERVICING
▶ The boiler must be serviced regularly by a competent,
qualified person, such as a Worcester service engineer or
other Gas Safe registered engineer.
▶ Always use original spares, to help maintain the economy,
safety and reliability of the boiler and have the Service
Record completed in the Benchmark Checklist.
The completed Benchmark Checklist will be required in the
event of any warranty work and may be required by the local
Building Control Inspector.
BENCHMARK STANDARD
The Benchmark
initiative is a code of
practice to encourage
the correct
installation,
commissioning and
servicing of domestic central heating boilers and system
equipment.
A “log book” is dispatched with every boiler. This is a vital
document that needs to be completed by the installer at the
time of installation. It confirms that the boiler has been
installed and commissioned according to the manufacturers
instructions.
The log book provides space for the recording of regular
servicing of the boiler/system and this can become a valuable
document when, for example, the householder wishes to sell
the property. The log book will show a potential purchaser that
the heating system has received regular professional attention
during its lifetime.
The Benchmark initiative aims to:
• Raise standards among professional installers
• Build and maintain high safety standards in the industry
• Improve customer satisfaction levels
• Make a contribution to the nation‘s commitment to “Climate
Change”
Ensure that the service engineer completes the
Service Record in the Benchmark Checklist
after each service. The Benchmark Checklist
and service interval record can be found at the
rear of the Installation, Commissioning and
Servicing Instructions.
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